Denox Instruments – Shipping Policy
At Denox Instruments, we are committed to delivering your orders as quickly and efficiently as possible, no matter where you are in the world.
1. Shipping Destinations:
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- We ship worldwide, ensuring that our products reach customers in every corner of the globe.
2. Delivery Time:
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- Our estimated delivery time is 4-5 working days from the date of shipment.
- Over 80% of our customers receive their orders within this time frame. However, please note that delivery times are estimates, and delays may occur due to unforeseen factors such as customs processing or issues with our delivery partner.
- If there are any delays, we recommend checking the tracking details for the most up-to-date information. In case of further issues, please don’t hesitate to contact us.
3. Shipping Locations & Warehouses:
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- The majority of our products are shipped from our primary warehouse in Dubai, UAE. We strive to process orders from this location to ensure prompt delivery.
- In the event that some products are out of stock in our UAE warehouse, we may ship from other locations, such as Pakistan, to fulfill your order. Rest assured, you will still receive your product safely and securely.
4. Tracking Information:
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- Once your order has been shipped, you will receive tracking information via email, allowing you to monitor the progress of your delivery.
5. Customs and Import Duties:
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- Any import duties or customs fees incurred upon arrival in your country are the responsibility of the buyer. Please check with your local customs office to understand any potential charges before placing your order.